Sometimes it can occur that there are some problems with connecting your reader to your phone/tablet. This movie shows you the most frequent solutions that help restore a stable connection between your phone/tablet and the reader. Click here for the video.

One option not shown in the movie is resetting your reader. When you think the problem lies in the reader, turn on the reader, and press all 4 buttons simultaneously for 10 seconds, so the reader restarts. Try connecting with your phone again.

Still need help after watching the movie? Get in contact with your farm coach!